Article: AN0001808Updated: 25.11.2021
Model IT contains tens of entities logically divided into particular model layers. These entities contain various properties according to the entity type. Most of entities contain property Name (e.g. name of application, server, project, data center, problem or incident etc.). A number of entities also contain property Code, that uniquely identifies a record by the help of sequences and is used in a global search.
There are following number series used in the model.
Number series used in related models:
Model |
Class name |
Sequence format in the column Code (code) |
Knowledge Base |
Article |
KB{#:0000000} |
Finance |
Accountig document |
ACCDOC{#:0000000} |
Finance |
Accounting transaction |
ACCTR{#:00000000} |
Requests |
User call |
USC{#:00000000} |
Requests |
Catalogue request |
CAR{#:00000000} |
You can change these number series according to your needs. You can also introduce series in other entities. We recommend to use series of different formats for different classes. This will make only relevent records being returned by global search.