Article: AN0002424Updated: 11.04.2020
Configuration item (CI) is a parent class of many other classes. These classes can be again parent classes of other classes as we can see it in the below scheme at class All applications. This hierarchy has several advantages:
- At higher levels we can define in a single place common properties that we will use then at lower levels with more items.
- We do not have to create references for particular types of configuration items to capture mutual relationships but we can create just a single reference within which we will select from all the types of configuration items. Example: Class project contains just three columns describing project impact to the Configuration database (these are Added, Modified and Removed Configuration items). Without class hierarchy we would probably create tens of columns for various configuration items types.

The main properties of the class Configuration items (CI):
Property |
Description |
Code |
Code that each Configuration item is automatically assigned. |
Assett |
Identifier of asset, that Configuration item represents. |
EOL date |
Date of the planned end of life of the configuration item (e.g. date of the end of support by software vendor, planned discard date due to incompatibility etc.). |
EOL description |
Description of reasons and context for the end of life. |
Responsible |
Person responsible for the configuration item. Use this property if you do not want to distinguish between Business owner and Technical owner. |
Business owner |
Person responsible for the configuration item as far as change approval is concerned. Example is Garant of an application. Use this property if you want to distinguish between Business owner and Technical owner. |
Technical owner |
Person responsible for support and implementation of changes in the configuration item. Example is Administrator of an application. Use this property if you want to distinguish between Business owner and Technical owner. |
Configuration database (CMDB) and process Configuration management are introduced also in the ObjectGears website.