Artikel: AN0002520Aktualisiert: 23.01.2024
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Description
Class contains the Known error entity of the IT (CMDB) model solution.
Location and referencing
| Location |
Code |
Name |
| Model |
it |
IT |
| Class |
known-error |
Known errors |
| Parent class |
|
|
| Child classes |
|
|
| Script object |
OG.ClassDef.GetByCode(OGModel.Id, 'known-error')
OG.ClassDef.GetByCode('it', 'known-error') |
Columns
Overview of class columns (excl. system columns):
| Code |
Name |
Type |
Link information |
Description |
| cl-known-error |
Incident - Known Error |
Revers class link (multiple) |
Incident
(revers) |
Automatically created column. |
| cl-known-error-2 |
Problem - Known Error |
Revers class link (multiple) |
Problem
(revers) |
Automatically created column. |
| code |
Code |
Text |
|
Code of the Known error to use in scripting or other references. It should not be changed. |
| description |
Description |
Text |
|
Known error description. Long text. |
| name |
Name |
Text |
|
Name of the Known error. Brief description of the problem. |
Quick filter
In order users can easily filter the records some columns are selected for a Quick filter.
Master/detail relations
| Code |
Column |
Placement |
Bookmark name |
Type |
| code_188 |
Incident - Known Error |
Below |
Related problems |
Reference to class |
| code_189 |
Problem - Known Error |
Below |
Related problems |
Reference to class |
Potential improvements
You can improve the solution according to your needs. Here are some tips.
Add new columns
Add new columns, if you are going to need them.
Add buttons
Add new buttons to automate edits that you would otherwise make one at a time.