1. Class Known error

    Artikel: AN0002520Aktualisiert: 23.01.2024
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    Description

    Class contains the Known error entity of the IT (CMDB) model solution.

    Location and referencing

    Location Code Name
    Model it IT
    Class known-error Known errors
    Parent class    
    Child classes    
    Script object OG.ClassDef.GetByCode(OGModel.Id, 'known-error')
    OG.ClassDef.GetByCode('it', 'known-error')

    Columns

    Overview of class columns (excl. system columns):

    Code Name Type Link information Description
    cl-known-error Incident - Known Error Revers class link (multiple) Incident
    (revers)
    Automatically created column.
    cl-known-error-2 Problem - Known Error Revers class link (multiple) Problem
    (revers)
    Automatically created column.
    code Code Text   Code of the Known error to use in scripting or other references. It should not be changed.
    description Description Text   Known error description. Long text.
    name Name Text   Name of the Known error. Brief description of the problem.

    Quick filter

    In order users can easily filter the records some columns are selected for a Quick filter.

    Master/detail relations

    Code Column Placement Bookmark name Type
    code_188 Incident - Known Error Below Related problems Reference to class
    code_189 Problem - Known Error Below Related problems Reference to class

    Potential improvements

    You can improve the solution according to your needs. Here are some tips.

    Add new columns

    Add new columns, if you are going to need them.

    Add buttons

    Add new buttons to automate edits that you would otherwise make one at a time.

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