Information about browser

In some cases it is worth to find out some information about user browser. E.g. if the user enters a ticket for Service desk, it is good to save also information about user`s browser within the input request. The solver of the incident will then immediately see, wheather there is a problem with an incompatible browser.

Example of data collection: We will create a rule Before new record save of type Start a script in the class, into which the users enters the data.

var b = System.Web.HttpContext.Current.Request.Browser;
var s =
'Browser = ' + b.Browser + '\n' +
'Id = ' + b.Id + '\n' +
'ClrVersion = ' + b.ClrVersion + '\n' +
'JavaScript = ' + b.JavaScript + '\n' +
'MajorVersion = ' + b.MajorVersion + '\n' +
'Platform = ' + b.Platform + '\n' +
'VBScript = ' + b.VBScript + '\n' +
'Win16 = ' + b.Win16 + '\n' +
'Win32 = ' + b.Win32;

OGActualDataRow['user_client_info'] = s;

This rule saves the following information into the column user_client_info:

Browser = IE
Id = ie9
ClrVersion = 0.0
JavaScript = True
MajorVersion = 9
Platform = WinNT
VBScript = True
Win16 = False
Win32 = True