1. Test management

    Article: AN0002029Updated: 21.09.2018

    Testing process is performed according to ITIL v3 in step Coordinate implementation of the Change management process. There is process of Release management following further in this step. Same like other processes also testing needs to be tailored to the company size, its values and risk appetite. ObjectGears provides following process meeting ITIL requirements and representing an effective test management in model IT.

    Two roles play a key role in this process:

    • Project manager - sets tasks and checks work progress:
      • Sets task to Analyst to break up Change request to Detail requirements, that are well manageable from the perspective of development and following testing.
      • Sets task to Test manager to choose those test cases from the catalogue, that verify meeting requirements, and definition of new test cases, that enable testing newly deloped functionalities.
      • Sets to Test manager assign test cases in particular test rounds to particular Testers.
    • Test manager - based on task from the project manager:
      • Identifies relevant test cases, creates new necessary cases and introduces them into the test case catalogue.
      • Assigns test cases to Testers.

    Testers perform test assigned to them acording to the definitions of test cases and report bugs. Developers work bugs assigned to them for correction. After that developer indicates that the bug is corrected, there is a request automatically created for testing the test case, at which testing the bug was originally reported, and it is assigned to the tester, that reported the bug.

    Since change requests are broken up to detailed requests, to which test cases are assigned, Project manager can easily monitor testing progress and status of solving the reported bugs in relation to particular developed functionalities. This enables him to assess well readiness for the final UAT tests or release into production.

    Besides Test cases ObjectGears works with Test scenarios. Test scenario is a generic description of a test case. It may be broken up into steps that the tester shall perform. Test case is a concrete specification of a test scenario. Particular test cases have a common scenario and vary in data with which tester works.