1. Class Workaround

    Article: AN0002519Updated: 23.01.2024


    Class contains the Workaround entity of the IT (CMDB) model solution.

    Location and referencing

    Location Code Name
    Model it IT
    Class workaround Workaround
    Parent class    
    Child classes    
    Script object OG.ClassDef.GetByCode(OGModel.Id, 'workaround')
    OG.ClassDef.GetByCode('it', 'workaround')


    Overview of class columns (excl. system columns):

    Code Name Type Link information Description
    cl-workaround Problem - Workaround Revers class link (multiple) Problem
    Automatically created column.
    code Code Text   Code of the Workaround to use in scripting or other references. It should not be changed.
    description Description Text   Workaround description. Long text.
    name Name Text   Name of the Workaround.
    uses-ci Uses CI Class link (multiple) Configuration items Configuration items that are used by the workaround.


    Quick filter

    In order users can easily filter the records some columns are selected for a Quick filter.

    Master/detail relations

    Code Column Placement Bookmark name Type
    code_187 Problem - Workaround Below Related problems Reference to class

    Potential improvements

    You can improve the solution according to your needs. Here are some tips.

    Add new columns

    Add new columns, if you are going to need them.

    Add buttons

    Add new buttons to automate edits that you would otherwise make one at a time.